Whether you operate locally or nationally you can count on Westpark. We're proud to say the Houston Chronicle recently named Westpark Communications as a top place to work in Houston 2018.
At Westpark Communications we truly believe that when employees are happy our customers are happy as well. Anyone who is a recent grad should definitely take this into consideration when searching for a great employer. We translate this philosophy over the long-term and behind the scenes and will continue to do so.
By taking this philosophy seriously, we have built a decades-long environment that is intended to nurture the type of culture we strive for.
Since our work is reliant on our clients having to communicate with members of our team on a regular basis, our culture and beliefs are a necessary presence while we offer support to our clients 24/7.
At Westpark communications our culture is that of family. We care deeply about how we are treating our employees and we continuously look to our reviews for insight on how we can improve as a company and a service provider. An example of our continued commitment, one of our employees wrote a five-star review on Glassdoor that reaffirms our philosophy. Here is her review...
"When I arrived to be a call sales rep, I entered into a nice, professional and friendly work environment enough that I was able and comfortable recommending Westpark to others. Westpark was able to be flexible with my hours which allowed me to work, go to school and receive good pay. Overall Management was amazing and had an open door for any issues or concerns. This was a great experience that I can take with me to other job opportunities."
This employee was able to take a tremendous amount of knowledge learned at Westpark Communications and use it to propel their own career goals while finishing school.
There have also been other employees that voice the value of working for us as a foot in the door to help them grow professionally. Here is what they had to say in their own words:
"Transparency, availability of overtime, great management and team lead (Laura, Lola & Wendy), friendly work environment, consistent work schedule, high morale, and just an overall great learning experience and work environment at the Houston location. The CEO was on site often, and very approachable. She even ate in our break room sometimes, and never failed to greet anyone with a smile or "Good Morning"."
We are such a close-knit community and family, you will often find our CEO joining team members for lunch. There is no reason for every employee from the CEO to the call center employees to feel undervalued. Every member of this organization is a tremendous value added to the end goal of providing excellent service to our clients.
The biggest incentivized celebration is Customer Service Week! Employees are appreciated and rewarded for excellent service by being treated to lunch, snacks, awards, bonuses, and recognition to name a few! Other celebrations and awards include:
• - Mother's Day Luncheon
• - Thanksgiving Potluck
• - Halloween Costume Party
• - National Pajama Day
• - 4th of July BBQ
• and of course a big Holiday Party at the end of the year!